CSI Media
 

Portfolio: Direct Traveller

travel website company

Direct Traveller did not have a booking engine online until we began to work with CSI Media, who tailor-made our website booking engine to the exact specifications we wanted. The product is completely tailored to our requirements, and is not just another "out of the box" solution. Direct Traveller bookings online now account for 40% of all reservations. The tour operator software allows us to manage our stock effectively, and allows for essential reporting within an easy to use environment. The easy to use ticketing system and fast turnaround from the dedicated team ensures Direct Traveller is always one step ahead of its competitors - reacting to changes instantly.

Enver Ozdemir

Online Co-ordinator

Description

Direct Traveller is the first and leading UK tour operator offering direct flight holidays to the resorts of Kyrenia & Famagusta, Northern Cyprus. It is also the strongest growing specialist Northern Cyprus tour operator for 5 consecutive years and with a real knowledge of travellers' requirements provide personal recommendations and an excellent level of service to its customers.

Despite the economic downturn, more passengers have booked with Direct Traveller in the first 6 months of 2009 than in all of 2008.

Case Study

Since using CSI Media's tour operator software Direct Traveller have achieved:

  • 60% growth this year
  • 40% of reservations are online bookings
  • 50% quicker to make a booking online than offline