CSI Media are proud to announce that we are now an ISO 9001 certified company.
ISO 9001 is recognised worldwide as the international benchmark for quality within an organisation.
By achieving the ISO 9001 certification, we are able to demonstrate to customers and suppliers that the systems and processes we have implemented meet the high standards set out by the International Organisation for Standardisation (ISO).
To gain the ISO 9001 certification, we had to show our dedication and commitment to meeting our customers’ needs, operating efficient management processes and delivering consistent, good quality products and services.
Each year, an external audit is carried out by a third party to ensure our quality processes are maintained and any non-conformances are noted for correction.
Richard Nash, Business Director, said: “I am delighted that we are ISO 9001 certified as this demonstrates to both our current and prospective clients that CSI Media are serious about delivering a quality service in a demanding market. The reputational benefits that ISO 9001 certification brings will allow us to stand out in a competitive marketplace.”
Christian West, the Consultant who visited CSI Media, said "throughout the process CSI Media showed a great commitment to the ISO 9001 Standard and understood the benefits of gaining certification. They already had a number of good systems in place, requiring only a couple of additional processes to gain accreditation to the ISO 9001 : 2015 standard. The dedication to quality they have shown will serve them well going forward."
Of the staff at CSI Media, Christian commented "the consultation process was carried out with the organisation's Technical Director John Jackson and Accounts Representative Paula Stalgis. Both John and Paula were very helpful and explained their organisation's processes in a very clear way. During and after the Consultation process, I have had regular communication with Paula and she has been very appreciative of and receptive to any advice given."
If you would like to check the validity of our ISO 9001 certification or find out more about the ISO 9001 principles we follow, please contact Paula Stalgis via email@example.com