Cookie Policy

This Cookie Policy sets out what cookies are, why CSI Manchester Ltd / CSI Media use cookies on its websites, and your options relating to their use.

What Are 'Cookies'?

In simple terms, a cookie is a small piece of information downloaded to your device when visiting a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

If you prefer not to accept a cookie, you can navigate the websites like a normal user.

Any information gathered through the use of cookies is compiled on an aggregate, anonymous basis.

Why Do We Use Cookies on Our Websites?

We use cookies so that we can give you a better experience when you return to our websites. In particular, we use cookies to: 

• estimate our general audience size and how they use our site
• recognise you when you return to our site
• estimate our audience size and patterns
• track the first and last pages you visit and your total number of visits to the website
• track how long you spend on any page existing within our website
• track the pages you visit on our website
• track how you came to access the website including keyword searches, search engine information and/or referrer

Cookie Types

• Strictly necessary cookies — These cookies are essential for you to browse the website and use its features, such as accessing secure areas.
• Preferences cookies — These cookies allow our website to remember choices you have made in the past, for example, what your username and password are so you can automatically log in to our support system at support.csimedia.net
• Statistics cookies — These cookies collect information about how you interact with a website, for example, which pages you visited, your session duration, which buttons and links you clicked on, etc. None of this information can be used to identify you. This data is aggregated and, therefore, anonymised. Their sole purpose is to improve the user experience. Statistics cookies include cookies from third-party analytics services which, for our websites, are used for internal analysis only.
• Marketing cookies — These cookies track your online activity to help advertisers deliver more relevant advertising. These cookies can share that information with other organisations or advertisers. These are persistent cookies and almost always third-party cookies i.e. not set by CSI Media.

Cookie List

This is a list of the cookies set by this website, and highlights specifically what each is used for:

• Google reCAPTCHA (Strictly Necessary Cookies) — These cookies are used as part of the anti-bot and anti-spam protection in place on the contact forms. This is to help detect and block abuse traffic on the website. For further information on Google reCAPTCHA, please visit https://www.google.com/recaptcha/about/
• Google Analytics (Statistics Cookies) — These cookies are used to track how users interact with the website. This information is used for internal analysis to compile reports and help us improve the website‘s usability. The data collected by these cookies is anonymous. Data reported includes the pages a user has visited, a user’s location, and how long a user has interacted with our website. Information collected by Google Analytics cookies will be transmitted to and stored by Google on servers in the United States of America (USA) in accordance with its privacy practices. To see an overview of privacy at Google and how this applies to Google Analytics, please visit https://support.google.com/analytics/answer/6004245?hl=en.
• Hotjar Analytics (Statistics Cookies) — These cookies are used to track how users interact with the website. This information is used for internal analysis to compile reports and help us improve the website’s usability. Data includes video recordings of user sessions, feedback forms, and metrics for page & feature interaction rates. The data collected by these cookies is anonymous. For further information on HotJar, please visit https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookie-Information
• Facebook (Marketing Cookies) — These cookies are used for marketing purposes and, specifically, retargeting via Facebook. The cookie tracks user behaviour on the website, which Facebook may use to serve an advertisement relevant to the page/s the user visited. For further information, please visit https://www.facebook.com/policies/cookies/
• CSI Personalisation Module (Marketing Cookies) — These cookies are used to deliver a relevant user experience. The cookies collate data on how users interact with the website and/or where users came from or ‘source’, for example, a specific referral channel, advertisement, or search engine. This data is then used to deliver content that is deemed relevant to a user’s behaviour on our website and/or the user’s source, to help improve the user experience.

Do I Have to Agree to Cookies?

Most web browsers automatically accept cookies, but if you prefer, you should be able to change your browser to enable, disable or delete cookies. You should read the information that came with your browser software (usually located within the “Help”, “Tools” or “Edit” facility) to see how you can set up your browser to notify you when you receive a cookie. This should then give you the opportunity to decide whether to accept it. Disabling a cookie or category of cookie does not delete the cookie from your browser; you will need to do this yourself from within your browser.

Please note, you may not be able to take full advantage of a website if you do so. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. If you do not change your browser settings and continue to use our websites we will infer that you have consented to us using cookies for the purposes set out above.

Where Can I Get More Information

To find out more about cookies generally and about how to restrict or block the cookies this site uses, please visit www.aboutcookies.org

Our websites may feature embedded ‘share’ buttons to enable users to easily share articles with their friends through a number of popular social networks. These sites may set a cookie when you are also logged in to their service. We do not control the dissemination of these cookies and you should check the relevant third-party website for more information about these.

Cookies That Have Been Set in the Past

If you have disabled one or more cookies, we may still use information collected from them prior to you disabling them. However, we will stop using the disabled cookie to collect any further information.