We combine 23 years of business and technical experience to help you devise and implement a digital strategy that focuses on meeting the developing needs of your customers and, ultimately, achieving business growth, by implementing the right digital and technological solutions.
Our digital strategy service is flexible and will be tailored to your specific needs and challenges, whether you’re looking to implement more efficient processes, enhance the customer experience, improve your visibility in the market, or increase sales. For most clients, however, we follow a three-stage process: Discovery, Planning, and Implementation.
During the Discovery, we work closely with your team to understand your business, its structure, the blueprints and processes, current performance, and expected performance. We hold Discovery sessions to dig deeper into the specific areas of your business and current systems where you have identified challenges, inefficiencies, and roadblockers.
Everyone has something to contribute when developing a company’s digital strategy and, therefore - where applicable - we like to involve employees across different departments. We find that speaking with the people who use your systems day-to-day and deal directly with customers often have lots of valuable insights.
We may also conduct secondary research, competitor analysis, or speak with end-users of current systems to gather their feedback.
Based on our findings during discovery, we will formulate a digital strategy. The strategy will be presented in a formal document and will comprise of a roadmap with our recommendations.
It will cover the challenges identified as part of Discovery, and our proposed solution to these challenges, whether it’s scaling existing systems or implementing new technology.
If our recommendation is to develop a new system/s, we will detail how this investment will meet your business challenges, the functionality and how we envisage the system working, and likely cost to implement.
We can help to execute your digital strategy by working with you as your implementation partner on the design and development of a new website, portal, or software solution. Our commitment to technical innovation - combined with our experience (having successfully delivered over 200 custom solutions) - makes us the perfect implementation partner to help fulfil your digital vision.