Smith & Sinclair

Smith & Sinclair were looking for an experienced Umbraco agency to provide ongoing support, maintenance and implement custom developments for their website. The website is built on the Umbraco platform and integrates with a Merchello e-commerce store, enabling users to purchase boozy confectionery online. As an Umbraco Gold Partner with a team of .NET developers, CSI Media were appointed by Smith & Sinclair to maintain the website.

Since inheriting the website just before Christmas 2018, we have developed and implemented multiple changes. One change includes a new banner component for the homepage, where the marketing team can add custom promo messages, for example, “Free Standard UK Delivery on All Orders Over £30” or "Free Fizz With Every Order Over £15". A further change is the configuration of a rule in Merchello so that free delivery is automatically applied to all orders with a value of £30+.

Smith & Sinclair required an urgent solution to connect the website to their pre-existing Warehouse Management System prior to Christmas, the busiest period of the trading year. Previously, orders had been sent manually to the warehouse. The new automated solution alleviates a huge bottleneck in the distribution process, improving overall efficiency and ensuring that customers receive their orders in a timely manner. We continue to provide support for Smith & Sinclair with custom development updates when required - one of many Umbraco clients whom we support with ongoing maintenance.