Travel Club Elite

Travel Club Elite is an award-winning travel agency. As experts in worldwide travel, they organise an array of holiday packages and travel expeditions including family holidays, ski, snowsports, sailing, golf and diving adventures, touring, cruise breaks and luxury travel. With more than 30 years of ABTA membership and excellent independent reviews, customers can book with total confidence and financial security. You can visit their website here: www.travelclubelite.com

Brief

Travel Club Elite and CSI Media share a long and successful relationship, having collaborated on large-scale projects over many years. Travel Club Elite recently approached us for a brand-new website which would move the brand into 2017 with a fresh, responsive design. They also wanted an enquiry management system where they could manage customer enquiries and provide quotes, as well as a data-feed which would pull through holidays from third-party providers.

Solution

Considering our travel technology expertise, and given our experience in providing technology for the travel industry, our team here at CSI Media relished the challenge. Our talented developers have managed to deliver on each of Travel Club Elite’s requirements:

  • A new website with a fresh and responsive design which adheres to the latest SEO standards
  • A bespoke Umbraco content management system giving the team at Travel Club Elite the ability to dynamically manage and refresh the content on their website, and develop custom holiday packages and offers
  • An enquiry management system giving which allows Travel Club Elite to manage incoming enquiries and provide quotes using one central system
  • A sophisticated, custom system which pulls through holiday packages from third-party providers with price and departure information, with the ability to amend pricing and specify margins

Since the implementation of the new website and custom solutions, Travel Club Elite have enjoyed a substantial increase in enquiries.

Lucy Weaver, Digital Media Co-ordinator, Travel Club Elite

The brand-new content management system has revolutionised how we work, allowing us to add products quickly and provide much more choice to users from a wide scope of different holiday types and operators. On average, we’ve seen a 20% increase in enquiry conversion rate from the new site.