Since 1998, we have been developing bespoke travel and ticket booking systems that are efficient, eye-catching, easy-to-use and meet all your specific requirements. Our travel booking systems and membership travel systems have processed over £1 billion worth of transactions worldwide, with approximately £1.5 million of revenue generated in online sales per day. We also design and develop beautiful travel websites with sophisticated back-end technology. Our skill in creating bespoke content management systems allow you to easily upload and manage your content - we are Sitecore and Umbraco certified and, therefore, you can rest assured that our development skills are second-to-none. Our experience comes from working on everything from smaller enquiry based CMS solutions to full contract management, enterprise level reservation and booking systems.
Effective travel booking systems are essential for you to run a successful travel website. Our well-designed travel booking systems allow you to offer bespoke holiday packages, enabling you to deliver flexible booking routes and manage pricing in a fast-paced market in a way that is simple to manage and efficient. New data feeds for hotels, flights and attractions can be incorporated into the system, allowing you to get them to the market quickly. The importance of a well-structured, attractive design cannot be understated and will go far in impressing customers and improving conversion. With our travel booking systems, your customers will benefit from an attractive and efficient experience.
Here at CSI Media, we have a strong track record in developing efficient and effective tour operation systems, which give you the ability to sell your products through your own website, and also third-party products. You will be able to sell stock as a package holiday, or in different combinations, increasing the amount of products that you are offering and boosting your sales as a result. If you are a tour operator, flight company, airline, holiday park, hotel website or a popular attraction this software would be an excellent solution for you.
All of our travel solutions have a content management system allowing you to create new landing and offer pages, showcase accommodation and destinations, display customer reviews, update availability and manage your enquiries. Our CMS is built on Umbraco or Sitecore and provides SEO tools for handling redirects and meta data, image optimisation, blog creation and media uploads. Our bespoke CMS allow for multiple users and roles and will allow you to update content on any device, making it easy to keep your website updated.
CSI Media's new pioneering event booking software allows you to sell tickets for festivals and events, and also gives you the ability to combine these with different travel products such as coach transport, flights, accommodation and a whole lot more. We can develop bespoke systems to meet your requirements. E-Ticketing, balance payments, product reviews, booking reports and analytics are also available. Furthermore, we can also develop a mobile application version of your ticket booking software.
We offer a design and development service in bespoke, attractive websites for campsites. As Umbraco and Sitecore certified developers, we can build you efficient content management systems which allow you to easily manage website content including text, pictures, slideshows and layout. We can also integrate a booking system, either a new bespoke system developed by ourselves or your current system which we can re-design to match your website’s design.
We have built a number of bespoke travel systems to manage both online enquiries and online bookings. Our enquiry based systems allow you to add landing pages for your content/product whether this be itineraries, accommodation, offers etc. The system will generate enquiries from these pages and store them in the admin system for you to follow up on as well as producing reports. Our Online booking systems allow you to manage your own stock, contracts and availability and take online payments via any payment gateway from Sagepay and Wordpay to Stripe. Online payments can be taken for miscellaneous products from up sells such as merchandise to travel extras like ski hire or accommodation upgrades.
Our travel technology provides your marketing team with a number of tools to help support your ongoing initiatives. As standard each setup includes Google tag manager and analytics so your team can review inbound traffic and their behaviour. Hotjar allows you to watch videos of your customers online to determine patterns and improve on your customer experience. Social Media & Mailchimp integrations, SEO tools and landing page builders mean your marketing have all the tools to promote offers and incentives across all channels, capture data such as visitor information and enquiries.
The personalisation module allows you to tag your content within the admin that once seen by a user would associate them with that tag, as the user then moves around your website our system will strategically position content in their viewport that is relevant to them and their needs. For example, if a user has visited a landing page about “Family Holidays in Mallorca” and then they navigated to a deals or offers page, the deals or offers tagged with “Mallorca” or “Family Holidays” would appear at the top of the list as the system would recognise these offers might be more relevant than say a Winter break in Croatia. This works for all areas of the website from landing pages to news and blog posts as well as FAQ’s as long as the personalisation tags have been setup in the admin, you can serve an online personalised experience to your customers.
We understand that that every travel company is unique in its operation and choice of suppliers. We have the experience and ability to integrate with any third party supplier whether it be AVIS for your car hire, Bookabed for your hotels or Amadeus for your Flights, Club Med integration for your package date. Need a Xero integration for your accounting, Mailchimp integration for your list management or custom integration for your own internal CRM and systems.
In summary, whether you are looking for an online travel booking system that allows users to search your own exclusive stock, a third party MultiCom integration, or a brochure-based website selling tailor-made holidays and a unique customer service, we have the experience and technology. Below is a list of key functionality available within our systems.