Abbey Ireland & UK

Abbey Ireland & UK, a destination management company with offices in Dublin, Edinburgh and London, is one of the largest travel companies in the United Kingdom. Abbey Ireland & UK provide a B2B travel booking engine, allowing travel trade clients to build unique and wonderful travel itineraries for their customers!

The Challenge

Abbey Ireland & UK required a new and uncomplicated B2B booking system engine with a new design interface. The previous system was old, overly complex and time-consuming for internal and external agents. Abbey Ireland & UK wanted to provide their agents with a system that allowed for the development of custom itineraries, payment capability, booking management options and lots of other features.

Abbey Ireland & UK B2B Travel Booking System Web Interface Design
Abbey Ireland & UK Branding Message
Abbey Ireland & UK B2B Travel Booking System

Solution

We have developed an efficient and well-designed B2B booking system engine. We fulfilled each of the requirements and now the marketing, sales and customer service teams at Abbey Ireland & UK benefit from the below:

  • An Umbraco content management system giving greater flexibility and customisability over content
  • A flexible and efficient itinerary builder allowing agents to build custom packages with options for accommodation, tourist attractions, activities, transfers and coach tours
  • The ability to allow payment via a third-party payment gateway
  • Booking system management with amendments, improvements, cancellation options and voucher generation
  • A new design with a simple interface, encouraging fluid navigation across the system
  • A search facility, results pages with filter options, and a basket facility
Abbey Ireland & UK B2B Travel Booking System Today's Specials Teasers
Abbey Ireland & UK B2B Travel Booking System

The whole experience in creating the B2B booking engine with CSI has been excellent, from sales to implementation to support - they have always been available and have listened to our requirements and feedback. From this, we have been able to build a long-term and successful partnership.

Tom Sampson, IT Manager, Abbey Ireland & UK

Abbey Ireland & UK Beach Scenic Shot
Abbey Ireland & UK B2B Travel Booking System