Abbey Ireland & UK

Abbey Ireland & UK required a new and uncomplicated B2B booking system engine with a new design interface. The previous system was old, overly complex and time-consuming for internal and external agents. Abbey Ireland & UK wanted to provide their agents with a system that allowed for the development of custom itineraries, payment capability, booking management options and lots of other features.

We have developed an efficient and well-designed B2B booking system engine. We fulfilled each of the requirements and now the marketing, sales and customer service teams at Abbey Ireland & UK benefit from the below:

• An Umbraco content management system giving greater flexibility and customisability over content
• A flexible and efficient itinerary builder allowing agents to build custom packages with options for accommodation, tourist attractions, activities, transfers and coach tours
• The ability to allow payment via a third-party payment gateway
• Booking system management with amendments, improvements, cancellation options and voucher generation
• A new design with a simple interface, encouraging fluid navigation across the system
• A search facility, results pages with filter options, and a basket facility