As an Umbraco Gold Partner, CSI Media provide comprehensive Umbraco maintenance and support for pre-existing Umbraco solutions. We are experienced in inheriting a range of Umbraco solutions developed by third parties - from brochure websites to member portals to complex solutions with advanced functionality. Whether you are looking for ongoing maintenance and upgrades, or require urgent development work, we can help you.
We offer two types of support options for Umbraco solutions; 1) SLA-backed ‘Retainer Packages’ which provide a set number of contracted hours per month, and 2) ad-hoc agreements for as and when you require support. Most of our clients opt for a Retainer Package to meet ongoing requirements. Packages start at 5 hours, whilst bigger solutions - or clients with a busy roadmap - may command 160+ hours per month. We can guide you accordingly. Our diverse team of digital specialists can support you and your Umbraco solution via the services listed below: -
Prior to completing any development work, we will conduct a code review of your Umbraco solution; this is a standard approach to taking over the development and maintenance of a pre-existing system and is a compulsory prerequisite.
As part of the code review, a Certified Umbraco Developer will review the source code of your current system to understand its architecture and code structure; this is important before making any development updates. We will look to find technical issues that are impacting website performance, data, security, and user experience - previous code reviews have uncovered critical security and performance issues.
The Umbraco Developer will document their findings from the code review in a professional report for you to review, with issues marked with a severity level. The code review usually provides clients with a roadmap of tasks to complete and puts your solution in a strong position before we start making any custom changes.
For a more comprehensive review of your website, we can complete a website health check.
As one of the UK's most experienced Umbraco agencies, CSI Media inherit several Umbraco solutions each year for support, maintenance, and new-feature implementation. We have recently taken over the development of Umbraco websites for clients including Ecosurety, The Goldsmiths' Company Assay Office, International Rugby League & North Wales Fire & Rescue Authority.
Despite the complicated nature of the websites, CSI Media have been able to get the work done with no problems. The team is incredibly efficient, confident, and knowledgeable.
CSI Media are an outstanding partner who have helped us deliver our digital web strategy. They deliver solutions on time and to budget, often exceeding our expectations.
CSI Media took on a complex existing Umbraco solution with a lot of issues to navigate and they have done so with ease. CSI’s expert knowledge and impeccable client service makes working with them an absolute pleasure.
CSI Media are very responsive, have some great ideas, and provide excellent value for money. I would highly recommend working with them and they provided a seamless transition from using other companies in the past.