As an Umbraco Gold Partner, CSI Media provide comprehensive Umbraco maintenance and support for pre-existing Umbraco solutions. We are experienced in inheriting a range of Umbraco solutions developed by third parties - from brochure websites to member portals to complex solutions with advanced functionality. Whether you are looking for ongoing maintenance and upgrades, or require urgent development work, we can help you.
We offer two types of support options for Umbraco solutions; 1) SLA-backed ‘Retainer Packages’ which provide a set number of contracted hours per month, and 2) ad-hoc agreements for as and when you require support. Most of our clients opt for a Retainer Package to meet ongoing requirements. Packages start at 5 hours, whilst bigger solutions - or clients with a busy roadmap - may command 160+ hours per month. We can guide you accordingly. Our diverse team of digital specialists can support you and your Umbraco solution via the services listed below: -
Prior to commencing with any updates or development work, we will conduct a code review of your Umbraco solution; this is a standard approach to taking over the development and maintenance of a pre-existing system and is a compulsory prerequisite.
As part of the code review, a Certified Umbraco Developer will review the source code for your current system to understand its architecture and code structure; this is important before making any development updates. We will identify any technical issues that are impacting website performance, data, security, and user experience - previous code reviews have uncovered critical security and performance issues.
The Umbraco Developer will document their findings from the code review in a professional report for you to review, with issues marked with a severity level. The code review usually provides clients with a roadmap of tasks to complete and puts your solution in a strong position before we start making any custom changes.
For a more comprehensive review of your website, we can complete a website health check.
CSI took on a complex existing Umbraco solution with a lot of issues to navigate and they have done so with ease. From account directors to developers, CSI’s expert knowledge and impeccable client service makes working with them an absolute pleasure.
CSI are very responsive, have some great ideas, and provide excellent value for money - I would highly recommend working with them and they provided a seamless transition from using other companies in the past.
Despite the complicated nature of the websites, CSI Media have been able to get the work done with no problems. The team is incredibly efficient, confident, and knowledgeable.